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1. leave message in following condition: want custom made size ,color other styles; tell us the exact date you need the dress; have other demands in dress details
2. if you want color same as picture, please also leave message to tell.
3. The wedding dress does not include any accessories such as gloves, wedding veil and the crinoline petticoat ( show on the pictures). Bidding is for one dress only!
4. Before ordering, please read this listing carefully and ask all your questions. To send an email We will answer your questions within 24-48 hours. or Please use TradeManager contact me.
5.We strongly recommend that you have your measurements taken by a professional before buying any gown online. Please follow the measurement instructions, and measure yourself carefully.
6.If you want to cancel the order : we accept full refund within 24 hours after you placing the order; there is just 50% partial refund after you place the order more than 24 hours(the 50% is the cost of our material).
Our customer services team are available to assist all your queries within 24hours after we get your email.
Please keep our company information in your contact file, check our website when you have time or need new products, you will find nice dresses which are fit your market well. Also send us email if you make your own design, we could make according to customers\' requirement.
Looking forward to work with you!
1) We accept Alipay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.
2) Payment must be made within 3 days of order.
3) If you can\'t checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.
Items will be send by TNT, UPS, FedEx, DHL, EMS
Shipping time: 4-10days by TNT, UPS, FedEx, DHL
This is an international shipment. Item will be couriered from China to your address. We may fold the gown inside out to protect the beading or lacing. We will put the gown in a courier bag. Steam press is recommended after international transportation
In most time, the buyer need not pay any customs. We will declare it as a sample and a low value to avoid the tax. But
sometimes in some countries, the customs officer may be strict. we dont accountable any customs fee, Please check it out the
customs policy at your own place. If you have to pay the customs fees, it is your duty to your own country, the buyer should
understand this situation.
Return and Return Policy
Please confirm your order (right size, color, style) carefully before you decide to place the order. All the orders are arranged according to your order confirmation.
As always, if there is a problem or if the item is unsatisfactory, please do contact us first for a quick and atisfactory resolution, such as, refund or exchange another new item for you.
Please kindly contact us for the return at first within 48 hours after receiving the item.
The returned item must be in perfect condition, as it was sent to you, has not been altered and has not been worn. If there is any dust, dirty spots, change and so on, we shall not offer refund.
We offer FREE REPAIR on your dress! But the postage to send it back and re-shipping cost to you will be both on your account.
It is required that the item or dresses should be returned to us within 14 days after the return request is accepted.
Return shipping charges are paid by the buyer.
Your feedback is very important for us, please give us 5 stars if you satisfied with the dress,please contact us first if there is any problems.you can send email or chat with us on line,all email will be answered within 1 business day,if you do not receive our reply,please kindly resend your email,we will reply you as soon as possible.
Thank you !